Adrian Anttila : Installing Adobe Acrobat 8 on Windows Vista RTM

Installing Adobe Acrobat 8 on Windows Vista RTM

If you get the following error when attempting to install Adobe Acrobat 8 on Windows Vista, I have figured out a way around the problem.

The Temp folder is on a drive that is full or is inaccessible.

Run AdbeRdr80_en_US.exe
When prompted to run the installer, open Windows Explorer
Browse to C:\Users\YOUR_LOGIN_HERE\AppData\LocalLow\Netopsystems
Copy the Adobe Reader 8.0 folder to another location and cancel the installation
Double-click on AcroRead.msi, not Setup.exe, to run the installer without errors

Hope this helps.

Update: According to several of the comments, you can also install it by running the .exe in Windows XP compatibility mode. I haven't tried this myself, since I already have it installed, but it might save you a few steps if it works.

posted on Friday, December 08, 2006 3:43 PM by aanttila

Comments

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank You, Thank You, Thank You.

2 hours wasted until I read this.

Jim

Tuesday, December 12, 2006 1:16 PM by Jim

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Works like a treat. Thanks!!!

Wednesday, December 13, 2006 1:47 PM by Peter

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Nice. You saved me a lot of time and most likely a headache. Now I can continue my work.

Wednesday, December 13, 2006 2:50 PM by Phil

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Nice. You saved me a lot of time and most likely a headache. Now I can continue my work.

Wednesday, December 13, 2006 2:51 PM by Phil

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

thank you, thank you, thank you. i'll never understand how i can be the sole and ultimate administrator/queen/master/president of my computer in all possible ways - and yet, sometimes, i still won't have the adequate 'permissions' required to perform a simple task.

seriously. installing acrobat has never been anywhere close to this much of a pain in the ass, and i appreciate that you took the time to share your insight with the world.

Wednesday, December 13, 2006 6:51 PM by caprica's last gleaming

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

OK, you'll have to tell us now how you worked out the solution.

Adobe Reader 8 installed fine on Vista RTM for me, but I selected Run when offered the choice to either do that or Save the file; maybe that makes a difference?

Friday, December 15, 2006 1:05 PM by Juha

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Worked like a charm!

Friday, December 15, 2006 7:06 PM by db

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank you thank you thank you thank you!

Worked like a charm. Unreal that it doesn't work out of the box, so to speak.

- ts

Saturday, December 16, 2006 8:23 PM by Tom S.

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

"OK, you'll have to tell us now how you worked out the solution." - Juha

Well, it wasn't a lot of fun, but after a few failed attempts, I started paying attention to the actual error message details that mentioned a file (or was it a directory?). So I ran the installer again, but this time stopped when I got the error message and looked at the files themselves. Then I canceled the install to manually run the MSI and noticed that the EXE actually removed the files after it runs, so I had to re-run it to get the error, then I copied the files to another location and canceled the installer again. Then I was able to try and run setup.exe, which failed, followed by clicking on the actual MSI file.

Monday, December 18, 2006 9:42 AM by Adrian Anttila

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks a bunch!

Monday, December 18, 2006 9:44 AM by John Erickson

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank You

Tuesday, December 19, 2006 1:36 PM by Phillip Putzback

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks for you help!!!

Tuesday, December 19, 2006 9:01 PM by DC

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

it worked! you saved me a lot of time and headaches, thanks!

Tuesday, December 19, 2006 10:55 PM by Eugene

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks very much for this. Nice find.

Wednesday, December 20, 2006 7:37 AM by Derek

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Adrian you are supreme! Hats off to you sir!
Thank you very much. Happy Holidays!!!

Wednesday, December 20, 2006 10:23 AM by Jon Acord

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Well... a much easier solution is to right click on the install file, and select properties. From there, click the compatibility tab and place a check mark in the "Run this program from compatibility mode: Windows XP SP2."

Worked like a charm for me.

Saturday, December 23, 2006 11:18 AM by Daniel

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Works very fine... thank you... Don't know why Adobe says that Reader 8 is "Vista Ready"... the installation on Vista seems to work nowhere!

Monday, December 25, 2006 5:58 AM by Daniel W.

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Very good solution. I wonder if Adobe will fix this.

Wednesday, December 27, 2006 9:12 AM by Wyatt

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Nice one. This is one major bug that I hope gets fixed soon.

Saturday, December 30, 2006 2:56 AM by Craig

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank you for wasting 2 hours to find the fix for the problem. With your help and instructions it saved me allot of grief. Thanks again!

Tuesday, January 02, 2007 3:49 AM by James McMillin

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Has anyone had any success installing Acrobat 8 Professional on Vista 64??

Wednesday, January 03, 2007 4:12 AM by Vista X64

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Try this instead. Right click on the installation package you downloaded from Adobe. Click Properties->Compatibility and Check Compatibility Mode, then select Windows XP (SP2).

Wednesday, January 03, 2007 9:08 AM by deadbolt

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank You!

Thursday, January 04, 2007 6:45 PM by Greg

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

The trick b y deadbolt works like a charm simple yet effective !!!!

Monday, January 08, 2007 3:15 AM by bruno

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

You are an absolute life saver. Adobe only said it works, not how to make it work!

Wednesday, January 10, 2007 3:02 PM by Allen

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

It's covered here:

http://www.adobe.com/support/techdocs/333643.html

"On Vista, with User Account Control disabled, there is no write and execute access to the %TEMP% folder."

Tuesday, January 16, 2007 3:52 AM by lansalot

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

What ever happened to a simple install file??

Adobe this would be the most dumb ass way to install your software. I suggest we all grab another PDF reader!(not Adobe)

Wednesday, January 17, 2007 3:32 PM by Choo

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Very helpful. Thank you!

Thursday, January 18, 2007 1:07 PM by Yang

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Monday, February 05, 2007 6:35 AM by GSD

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks a lot, worked lika a charm, was going quietly but stedily insane before I tried this!

Tuesday, February 13, 2007 7:25 AM by Jorunn

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Holy Crap, thank you sooooo much, i am saved........

Sunday, February 18, 2007 6:33 PM by James

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Pretty stupid for a product that says its FOR vista on the DL page...I expect more from Adobe.

Monday, February 19, 2007 8:52 AM by Steve

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Great advice - worked like a charm

Monday, February 19, 2007 8:32 PM by sonicolone

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Tried the copy temp files method - couldn't find them.

Thankfully the XP compatibility mode works like a dream.

(This also worked for some games sucessfully installed using the XP compatibility mode).

Thanks

Wednesday, February 21, 2007 9:05 AM by Shaun

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks,

You rock!

Thursday, February 22, 2007 3:38 PM by Mark

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks, using the MSI works. This seems to be an consistant issue with Reader 8 I noticed on in my Google searches. I will keep this method in mind for other programs (as well as the xp compatibility mode)for which I get the same type of error message.!

Tuesday, February 27, 2007 11:57 PM by Owlsa

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Aanttila, congratulations!!!
I was getting the same problem.
It's done now.

Wednesday, February 28, 2007 1:18 PM by Bruno

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank You! Thank You! Thank You!

Wednesday, February 28, 2007 8:53 PM by Coyote1911

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Sweet mate ! saved me a load of hassle

cheers

Saturday, March 03, 2007 11:53 AM by andy

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thanks! Another grateful recipient of information that saved hours of frustration (beyond what I already spent, before discovering your workaround).

Thanks again.

Friday, March 09, 2007 8:59 AM by Ryan

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

run in xp compatibility mode works 1st time

thanks
jason

Monday, March 12, 2007 1:27 PM by jason

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

Thank you! Was really irrititing me!

Saturday, March 17, 2007 11:33 AM by mrtalent

# re: Installing Adobe Acrobat 8 on Windows Vista RTM

What a joke. This is still a bug.

Does:
Microsoft
Adobe
Nvidia
ATI
Every Game Vendor
etc.

Care about this mess.

I was looking around the filesystem and saw a bunch of junctions (they couldnt just call them SYMLINKS, for f-s sake) creating a diarhea mess of pointers to the "old" directory structure on Vista.

Who the F at MSFT decided that would be a good idea to make mince meat of the layout of Documents and Settings and user profiles?

Idiots.

Tuesday, March 20, 2007 10:17 PM by Mick Russom